Privacy Policy

Last Updated: 30-05-2026

Welcome to jivanz (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you interact with our website, fill out forms, make inquiries, or purchase products/services, we may collect:

• Full Name
• Email Address
• Phone Number
• Billing and Shipping Address
• Payment Information (processed securely through third-party payment gateways)

Non-Personal Information

We may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Time Spent on Website
• Referral Source

2. How We Use Your Information

We use the collected information to:

• Provide and improve our products and services
• Process orders and transactions
• Respond to inquiries and customer support requests
• Send order updates and service-related communications
• Improve website performance and user experience
• Conduct marketing and promotional activities (with your consent where required)
• Prevent fraud and ensure website security

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience.

Cookies help us:

• Remember user preferences
• Analyze website traffic
• Improve website functionality
• Deliver personalized content and advertisements

You can disable cookies through your browser settings; however, some website features may not function properly.

4. Third-Party Services

We may use trusted third-party service providers for:

• Payment Processing
• Website Analytics
• Marketing and Advertising
• Email Communication
• Customer Support

These third parties may have access to your information only to perform services on our behalf and are required to maintain confidentiality.

Examples may include:

• Google Analytics
• Google Ads
• Meta (Facebook & Instagram) Ads
• Payment Gateway Providers
• Email Marketing Platforms

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications
• Restrict or object to certain data processing activities

To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage users to review their privacy policies before providing any information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will take appropriate steps to remove such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

We encourage users to review this page periodically to stay informed about our privacy practices.